01 — Systems
IT Systems & Support Operations
Mosyle MDM, Jamf Pro, Apple School Manager, Google Workspace, Zendesk, Notion, identity automation, infrastructure, and empathetic user support.
landon@strempel:~$ resume --interactive
whoami
Landon
Strempel
Apple-first IT systems specialist and creative technologist bridging support operations, automation, product engineering, design systems, and visual production.
10+Years in IT
700+Apple devices
10Career chapters
cat ./profile.md
// professional profile
Landon Strempel is an IT systems and support specialist with more than a decade of experience in Apple-first, cloud-native environments. His work spans device management, identity systems, automation, user support, knowledge architecture, and security-minded operations.
He has implemented Mosyle MDM and zero-touch deployment, connected Veracross with Apple identity workflows, built API-driven Notion and Zendesk systems, and supported teams across education, creative agencies, consulting, and production environments.
Alongside IT, he brings 15+ years of photography, brand design, and creative production—and now applies that same visual and systems thinking to React, Next.js, SwiftUI, Firebase, and AI-assisted product development.
ls -la ./experience/
// work history
2026
IT Support Engineer (Contractor)Gap Photo Studio
Studio IT2023—NOW
Independent Product EngineerLandonLabs
Product2022–25
IT Support SpecialistSan Francisco Day School
Systems2020–22
Creative Documentation SpecialistSOON Beauty Labs
Creative2018–20
IT Coordinator / Support ManagerJ Public Relations
Ops2016–18
IT Infrastructure ManagerWhat If! Innovation
Infra2015–16
Systems Support TechnicianVolchok Consulting
MSP2013–15
Genius / Apple Certified TechnicianApple
Apple2013
Studio PhotographerStudio One 2 One Photography
Photo2009—NOW
Founder & Principal CreativeLandon.Studio / Landon.Photos
Studiodiff systems creative
// core disciplines
02 — Creative
Product & Creative Technology
React, Next.js, TypeScript, SwiftUI, Firebase, REST APIs, Figma, Adobe Creative Suite, photography, and AI-assisted prototyping.
Both disciplines serve the same goal: turn ambiguous, complicated workflows into clear systems that people can actually use.
cat ./resume.full.md
// full résumé
Landon Strempel
IT Systems & Support · Creative Technology · Product Engineering
Profile
Apple-first IT systems and support specialist with 10+ years of experience across device management, identity, automation, cloud operations, knowledge systems, and high-empathy technical support. Creative technologist with 15+ years in photography, design, and production, translating complex ideas into practical systems, prototypes, and durable workflows.
Selected impact
45 → 3 minApple device setup through zero-touch deployment
80+ hrsAnnual identity-provisioning work eliminated
40% fasterTicket resolution through self-service knowledge systems
30% fasterGlobal support response after Zendesk rollout
Experience
IT Support Engineer (Contractor)
Gap Photo StudioIndependent Product Engineer
LandonLabsDesigns and ships full-stack applications with a focus on rapid prototyping, useful interfaces, and AI-assisted workflows.
- Builds with React, Next.js, TypeScript, Firebase, SwiftUI, and AI APIs.
- Projects include the RM8 household dashboard, QueenCam photo transformation, and Arrivalish transit tracking.
- Creates reusable design systems and prototypes that bridge product design with implementation.
IT Support Specialist
San Francisco Day SchoolLed Apple-first support operations and creative workflow enablement for 500+ users across a large education technology environment.
- Implemented Mosyle MDM and zero-touch deployment across 600+ iPads and 100+ Macs.
- Reduced onboarding time by 75% through Veracross-to-Mosyle identity automation.
- Built a Notion self-service IT hub that reduced routine tickets by 40%.
- Created real-time MDM security and compliance dashboards using API integrations.
Creative Documentation Specialist
SOON Beauty LabsExpanded internal headshot work into full production days, operational documentation, and interview-led advertising content.
- Managed high-volume post-styling photography and production workflows.
- Documented business operations and created interview content for campaigns.
IT Coordinator / Support Manager
J Public RelationsArchitected global support systems for distributed PR teams across New York, London, Singapore, and Los Angeles.
- Deployed Zendesk globally, improving support response times by 30%.
- Implemented Jamf Pro zero-touch deployment and operational workflows for creative teams.
- Created support documentation and trained 80+ staff across three continents.
IT Infrastructure Manager
What If! InnovationManaged infrastructure for an innovation consultancy and coordinated collaboration technology and creative-production tool deployments.
Systems Support Technician
Volchok ConsultingDelivered Tier 1–2 support for 50+ clients and developed standardized troubleshooting, vendor-management, and client-service processes.
Genius / Apple Certified Technician
AppleResolved complex macOS and iOS issues with 95%+ customer satisfaction in a high-volume retail environment.
Studio Photographer
Studio One 2 One PhotographyManaged studio-production workflows and developed deep experience in high-volume post-production.
Founder & Principal Creative
Landon.Studio / Landon.PhotosIndependent practice spanning brand identity, campaign design, corporate and political photography, and technical creative production.
- Produced campaign design and photography for Jumaane Williams across 30+ events.
- Built a 2,000+ image campaign library used across digital, press, and direct-mail channels.
- Directs end-to-end creative operations from capture and design through delivery.
Capabilities
Mosyle MDMJamf ProApple School ManagerGoogle WorkspaceZendeskNotionVeracrossClaris ConnectReactNext.jsTypeScriptFirebasePythonREST APIsSwiftUIFigmaAdobe Creative SuiteFinal Cut Pro
Education & credentials
Associate Degree · Visual CommunicationLone Star College CyFair · 2013
Certified Final Cut Pro EditorMedia production and post-production
./connect.sh --open
// contact
→pdf
→San Francisco, CAgeo